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+# Echo Support Sponsorship Terms
+
+These terms apply to the Support tier on [GitHub Sponsors](https://github.com/sponsors/labstack), provided by LabStack LLC.
+
+## What you get
+
+- Everything in the Business tier.
+- We aim to reply to your issues and questions within 2 business days.
+- A named contact for security questions, and a heads-up on scheduled security release dates.
+- A written summary of Echo's published support periods for the versions you use.
+- Help answering SBOM and vulnerability questions for your compliance reviews.
+
+## Terms
+
+1. **Best effort.** Support is provided on a best-effort basis. Response times are goals, not guarantees.
+2. **Security notice.** Advance notice covers only the planned release date and the affected version lines. Vulnerability details and fixes are published publicly, for everyone, at release time, following coordinated disclosure. See [SECURITY.md](./SECURITY.md).
+3. **Support statements.** Support-period summaries restate Echo's public policy in [ROADMAP.md](./ROADMAP.md) and [SECURITY.md](./SECURITY.md), which may change. They are not a warranty.
+4. **No warranty.** Echo is provided under the [MIT License](./LICENSE), "as is". Sponsorship does not change that.
+5. **Liability.** LabStack LLC's total liability is limited to the sponsorship fees paid in the previous 3 months.
+6. **Billing.** Billed through GitHub Sponsors under GitHub's terms, or invoiced by LabStack LLC. You can cancel anytime; past months are not refunded.
+7. **Changes.** These terms may be updated. The current version is always in this file.
+
+Questions: [v@labstack.com](mailto:v@labstack.com)